Support

We read every email.

Fungalscan is a small team. If something in the app is broken, a scan looks wrong, or you have an ingredient you'd like us to add to the database, we want to hear it.

Email us

The fastest way to reach us. We reply to most messages within two business days.

An ingredient looks wrong

Include the exact INCI name and the verdict you got. We review every ingredient flag against community sources before changing it.

Subscription help

Apple handles billing, refunds, and cancellation. Go to Settings → your name → Subscriptions on your iPhone. If something still looks off, email us.

Privacy and data

See the privacy policy. For any data question, write to support and we'll help.

Press and partnerships

For media, partnership and creator-collab requests, use the same email and start the subject with [press].

Average response time is under 48 hours. We're a small team, so thank you for the patience on weekends.